IT Professional Services Engineer (Cloud & Infrastructure)

South Jordan, UT
Full Time
Managed Services
Experienced
About Us
We are a leading Managed Services Provider (MSP) delivering comprehensive IT solutions including cybersecurity, infrastructure design, cloud services, networking, 24/7 helpdesk support, and more. Our mission is to empower businesses through technology, guided by our core values: Integrity, Mindset, Passion, Accountability, Client-Centricity, and Teamwork.

Role Overview
We’re seeking a Professional Services Engineer with deep expertise in Microsoft Azure and strong familiarity with AWS to join our growing team. This client-facing role is responsible for designing, implementing, and supporting cloud and infrastructure solutions, while collaborating across departments to ensure seamless project delivery.

Key Responsibilities
  • Architect and implement cloud-based and hybrid infrastructure solutions (primarily Azure and AWS).
  • Lead technical discovery sessions and contribute to project scoping and planning.
  • Provide technical leadership during client onboarding, migrations, and deployments.
  • Deliver training and documentation to clients and internal teams.
  • Support escalations from service delivery teams and assist with complex troubleshooting.
  • Participate in sales engineering efforts, including solution design and proposal support.
  • Collaborate with vCIOs, TAMs, Design Desk, and other internal teams to ensure client success.
  • Maintain high standards of documentation, communication, and accountability throughout the project lifecycle.
Preferred Certifications (4 or more)
  • Microsoft Certified: Azure Solutions Architect Expert
  • Microsoft Certified: Azure Administrator Associate
  • Microsoft Certified: Azure Security Engineer Associate
  • Microsoft Certified: Azure Virtual Desktop Specialty
  • Microsoft Certified: Azure Network Engineer Associate
  • Microsoft Certified: Security Administrator Associate
  • Microsoft Certified: Azure DevOps Engineer Expert
  • Microsoft Certified: Azure AI Engineer Associate
  • AWS Certified Solutions Architect – Associate or Professional
  • AWS Certified SysOps Administrator – Associate
  • AWS Certified Advanced Networking - Specialty
Desired Technical Skills
  • Strong experience with Azure IaaS, PaaS, and security services
  • Familiarity with AWS architecture and services
  • Networking fundamentals (routing, switching, firewalls, VPNs)
  • Microsoft Entra ID, Intune, and endpoint management
  • Windows Server, Active Directory, and virtualization technologies
  • DevOps tools and scripting (PowerShell, Terraform, etc.) a plus
Soft Skills & Values
  • Strong communication and interpersonal skills
  • Client-focused with a proactive, problem-solving mindset
  • Passionate about technology and continuous learning
  • Team-oriented with a collaborative spirit
  • Accountable and driven to deliver exceptional results
Work Environment
  • Onsite role based in South Jordan, UT
  • Occasional travel to local client sites for project implementations
  • Collaborative, fast-paced, and growth-oriented team environment
Growth Opportunities
We offer a clear path for advancement based on certifications, performance, and skill development. You’ll have the opportunity to grow into senior engineering, architecture, or leadership roles as you expand your expertise.
 
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